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>Free advice

I mean, I'm paying him to fix my car, and then I'm also having a conversation with a human being. That was the whole point. I'm negotiating with the carwash guys because they're humans - if they don't wanna do the thing, they'll tell me.

This is kind of exactly my point - I'm not treating these folks like robots whose prices are up on a board in the front of the building.




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