In Palo Alto, taxis are incredibly unreliable. You call for a taxi, they give you an ETA, then they pass your request off to someone else (who in my experience is often not an actual taxi driver). That person is coming from somewhere else, so the ETA is way off, and when you call back to see where the driver is it's a big game of telephone. After 20 mins you realize you should have just used Uber/Lyft and you do that instead. Needless to say, we never use taxis anymore.
