On: Google Bug Bounty – The $5k Error Page

[nodesocket]

Where is this resentment and skepticism coming from? The facts say otherwise. Google is known to be receptive to bounties and payout.

[to3m → nodesocket]

Most of their consumer-facing services are not, shall we say, famous for being high-touch...

But presumably different people look after the security side of things.

[kristianp → nodesocket]

This story from yesterday has raised some resentment about google's support:

A startup’s Firebase bill suddenly increased from $25 to $1750 per month https://news.ycombinator.com/item?id=14356409

[joatmon-snoo → kristianp]

Their customer/enterprise support is notoriously sketchy, at least from the outside (a la HN) looking in.

That's not the same at all as their bug bounty program, which is generally one of the best out there.