> Why do I need to sign up for every individual hotel's loyalty program in order to receive "special treatment" when those things are a considered basic amenities and practices elsewhere? Why do they need to be part of "special program"? Creating some artificial status is not really innovation.
You're shifting the argument and haven't really addressed all the other examples I've cited for how the hotel industry is trying to innovate. If you can't be bothered to take a few minutes to sign-up for some programs, then I guess you'll have to keep on paying for WiFi and complaining about it on online forums :P
Plus these customer loyalty programs are pretty much par for the course in every travel industry - and soon I'm sure - will be adopted by AirBnB as well. United MileagePlus program for example has existed for like 30 years... so it's not like this is a new phenomena. I'm sure there are other customer loyalty programs that predate that.
The "I hate doing this and don't see a reason to do it" argument is not very convincing. You're projecting.
> Now why would I do that? I'm not competing with you. This was a discussion.
It's a discussion in the sense that we're both talking, but you're not really addressing any of the points or examples I've cited. If you dislike hotel chains, so be it, but clearly hotels are trying to innovate and have innovated in the past decade.
You might want to consult FlyerTalk because that forum is geared towards frequent travelers, like yourself, and frequented by subject matter experts. If you're open to learning about how the industry is innovating, I'm sure you find even better examples than the ones I've provided.
> There are a lot of people innovating in business today. I don't think for most people hotel chains would be there first thought as an experience that has changed with the times.
I agree with you, but don't you see that you're shifting the argument? Your original point is that hotels are not innovating. Now it has shifted to: the hotel industry is not as innovate as other industries.
You're shifting the argument and haven't really addressed all the other examples I've cited for how the hotel industry is trying to innovate. If you can't be bothered to take a few minutes to sign-up for some programs, then I guess you'll have to keep on paying for WiFi and complaining about it on online forums :P
Plus these customer loyalty programs are pretty much par for the course in every travel industry - and soon I'm sure - will be adopted by AirBnB as well. United MileagePlus program for example has existed for like 30 years... so it's not like this is a new phenomena. I'm sure there are other customer loyalty programs that predate that.
The "I hate doing this and don't see a reason to do it" argument is not very convincing. You're projecting.
> Now why would I do that? I'm not competing with you. This was a discussion.
It's a discussion in the sense that we're both talking, but you're not really addressing any of the points or examples I've cited. If you dislike hotel chains, so be it, but clearly hotels are trying to innovate and have innovated in the past decade.
You might want to consult FlyerTalk because that forum is geared towards frequent travelers, like yourself, and frequented by subject matter experts. If you're open to learning about how the industry is innovating, I'm sure you find even better examples than the ones I've provided.
> There are a lot of people innovating in business today. I don't think for most people hotel chains would be there first thought as an experience that has changed with the times.
I agree with you, but don't you see that you're shifting the argument? Your original point is that hotels are not innovating. Now it has shifted to: the hotel industry is not as innovate as other industries.