Hacker News new | past | comments | ask | show | jobs | submit login

AirBnb is not great with refunds.

My experience: rented a room in South San Jose for a week. After coming back from dinner, the apartment building was surrounded by police and I wasnt able to get back in so I had to get a hotel instead. After going through support, I ended up getting $150 in credits on a $600+ stay.

I still use airbnb often as I'm fairly risk tolerant. I'd say it's about 1 out of 10 times I end up in an unlivable place that I have to leave (losing my booking money).

Agreed, not for everyone.




Consider applying for YC's Spring batch! Applications are open till Feb 11.

Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: