You're right that there are classes of application that can be said to "work" objectively.
For the majority of business facing SaaS applications (to name an example), "working" is an elusive target. If we gave it to those pesky end users, and there's more than 5 of them, I guarantee you'd hear multiple answers to how well it works certainly, and even if it works.
I'm not saying that looking at how well your product works for people isn't a noble endeavour or anything. For the purpose of what this is supposed to be - an easily obtainable, objective measure of what it's like to work for a company, it's horrible.
For the majority of business facing SaaS applications (to name an example), "working" is an elusive target. If we gave it to those pesky end users, and there's more than 5 of them, I guarantee you'd hear multiple answers to how well it works certainly, and even if it works.
I'm not saying that looking at how well your product works for people isn't a noble endeavour or anything. For the purpose of what this is supposed to be - an easily obtainable, objective measure of what it's like to work for a company, it's horrible.