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Fundamentally, you can't serve a turd and call it steak.

Power tools are an example of how to get it right. If I go to Home Depot and look for a drill, it's obvious from the branding, battery, warranty and physical characteristics which DeWalt drill is the "ok" consumer one, and which is a professional tool. (I use this as an example because I bought one yesterday)

The problem with consumer appliances is that they use dark patterns to sell stuff. There is no meaningful signaling about what is garbage and what is not. No facts are obvious that tells me what the expected lifecycle of a washing machine is... can it handle 350 loads a year? 100? 50? 1000? No fucking clue. Counter-intuitively, many of the premium priced units are worse than their cheaper counterparts!




Author here, you are absolutely right. Want to see me angry? You should have seen me when I found out my 90 year old neighbor lady is on her second Whirlpool made vertical modular washer in the past 5 years. (top loading washer with the led lights on the control panel) Not everyone can afford to be ripped off and sold garbage washing machines that WILL break within 3 years.

I think your power tool analogy is a good one. Same with most consumer goods, people know that when they are buying a plastic version of something that it likely won't last, so they wrestle through the tradeoffs.


When it comes to tools, I usually buy the cheap version at Harbor Freight first, and then if I end up using it enough that it breaks, I'll research and get something more reliable.

Also, thanks for the Krylon tip. I bought a house that came with a Hamilton clothes dryer from 1970. Works fine, no plastic parts, though it is starting to rust. (My main worry is that the heating element will eventually rust away and they don't make replacements.)


Considering that Black & Decker own DeWalt, I wouldn't put much hope into your drill being a long lasting professional tool. I put my vote with Makita.




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