True, but no one is pretending to never make a mistake. There is a huge spectrum between never making a mistake and making the most fundamental mistake because developers were ignorant to 20 years of industry knowledge.
True, but I don't think that they "were ignorant to 20 years of industry knowledge", it rather seems that they poorly understood/implemented that knowledge, which is something that's much harder to guard against and usually takes years of experience to get right. Do you remember all the issues Twitter had some years back? Twitter certainly has better access to top talent than GitLab, but it happens to the best of us. As long as they stay on top of it from now on, I think of it as a required exercise to maturity.
