Our department manager at a previous company that I've worked for had economic background, while we were a Perl dev department. Basically, his job depended on our productivity, while our job depended on his ability to win projects. We had to trust each other that we were doing our jobs properly.
While we made sure he could make the customers happy with our work, he screened us from interactions with pesky customers and got us all we needed so we can focus entirely on the projects.
I worked with him for 5 years and we've been totally happy.
Our department manager at a previous company that I've worked for had economic background, while we were a Perl dev department. Basically, his job depended on our productivity, while our job depended on his ability to win projects. We had to trust each other that we were doing our jobs properly.
While we made sure he could make the customers happy with our work, he screened us from interactions with pesky customers and got us all we needed so we can focus entirely on the projects.
I worked with him for 5 years and we've been totally happy.