If nothing off-the-shelf works, then you may need either a customization of an existing product or an entirely new product. If there's nothing out there like it, then this is a competitive advantage for your company and you should consider investing significant resources into it. Hire a developer or consulting company that creates such software.
Just keep in mind that maybe 1 in 5 of those projects actually succeeds, so do a lot of due diligence up front. Don't go with "lowest bidder" and make sure your project manager has profound domain expertise and works very closely with the development team.
Paying twice as much to a proven implementor is worth it if the lowest bidder fails to pull off the project. In that case your rate of return is going to be rather bad.
Just keep in mind that maybe 1 in 5 of those projects actually succeeds, so do a lot of due diligence up front. Don't go with "lowest bidder" and make sure your project manager has profound domain expertise and works very closely with the development team.
Paying twice as much to a proven implementor is worth it if the lowest bidder fails to pull off the project. In that case your rate of return is going to be rather bad.