Practicality of management (as opposed to actual good management). This isn't really the fault of MBA, but rather the fault of office politics.
In a large modern corporation with a constantly revolving door, everyone moving their careers through that organization is looking out mainly for themselves. How does someone who has just moved into an executive level at a business he doesn't understand cope with all of the office politics around him? High performance big name people constantly looking out for promotions, bonuses, threatening to leave if their demands aren't met?
In the age when the owner of a business built that business up himself, knew how it worked, and knew the people he worked with, it came down to real experience. But in this new age of modern professional short term management, most of the people up and down the organizational chart don't really know anything about the depths of the business. So the only real solution is to simplify the business into "units shipped". If you can put simple numbers and KPIs on everything, you can tell right away who is valuable. Everyone now knows who is valuable.
It cuts down politics dramatically as everyone is now pulling in the same direction. Instead of one employee doing all the work being outshone by another employee who does nothing but brag about himself to new hires, you have real hard numbers. Everyone knows how to succeed - make some number go up.
Obviously this only works if the numbers actually align with the business. Most of the time, they actually do correlate, which is why this system continues to be used and why it makes profits go up. Does it correlate particularly well? Usually not. But it doesn't have to - the loss from the lack of correlation between reality and the simplified numbers merely has to be less than the lack of production from uncertainty and misalignment.
So "units shipped" wins out. What you really need to be blaming is the concepts of professional management and job hopping. I'm hopeful both of those concepts will be uprooted within a century or two by smaller, more focused, and more efficient companies. I believe the future of companies will be single person businesses with zero employees all linked to other single person businesses through an efficient market. With each business being owned, run and controlled by a single expert individual taking the optimal choices.
> What you really need to be blaming is the concepts of professional management and job hopping.
Then why can't I blame MBAs and MBA-producing business schools? The core theory of the MBA is that professional management can be taught divorced from the actual details of the industry. And the value of a credential is to permit job hopping. People who work their way up in a company don't need a credential to prove their worth.
> Most of the time, they actually do correlate, which is why this system continues to be used and why it makes profits go up.
In the short term, anyhow. They generally encourage long-term destruction, though, because that lets you juice the quarterly KPIs. That in turn fuels job hopping in that a) somebody gets to claim that they improved KPIs drastically, and b) there's a real incentive to get out before the bill comes due.
> And the value of a credential is to permit job hopping. People who work their way up in a company don't need a credential to prove their worth.
Many large companies prefer to promote from within, and require an MBA for promotion above a certain level. Many encourage their employees to get MBAs and help them pay for it, often with a commitment from the employee to remain at the company for some time after finishing the degree.
I suspect that's even worse. Requiring everybody to get 2 years worth of education is a lot, especially when it's same degree fresh-faced 25-year-olds get so they can join the ranks of management. A well-run company could look at an individual and say, "You should really improve your knowledge of X, go take this course." But requiring external validation of something they can evaluate internally is a sign of poor HR processes and poor personnel management.
Well you can blame them, but it won't solve anything. MBAs are filling a business 'need'. Professional management and all that it entails was going very strong before MBAs even came onto the field. If you removed all MBA programmes, I don't think anything would change - you'd still have professional management and revolving doors, you'd still have people chasing these same KPIs to the exclusion of customers.
My point was more that MBA is a symptom, or a result, of the real problem. And someone with an MBA is probably going to be a better manager than someone without. An originally good CEO who built a company is going to become better at his job if he gets an MBA. So the MBA itself does have value, as does all knowledge. It's just misused by many companies. Removing professional management and keeping MBAs would be far more positive than removing MBAs and keeping professional management, provided we had a real and workable alternative to professional management.
I especially disagree with your proposition that people with MBAs are likely to be better at running businesses.
An engineer friend of mine went back for an MBA from a top school. He said the one non-obvious thing he learned in two years was the principle of comparative advantage. The rest was stuff he could figure out from first principles and a modest amount of thought. He said the real value to his career was the the networking with other young up-and-comers.
Moreover, not all knowledge is beneficial. A chunk of MBA training is in effect learning to be glib about business while sounding authoritative. That training might be beneficial to the degree-holder, but it can be harmful to others, including the company.
I also don't think you can separate MBAs and professional management. The MBA is the infection vector for many of the worst ideas in management. It's also self-perpetuating: MBAs extract cash from companies and donate heavily to business schools, perpetuating both the ideas and the caste system.
>If you can put simple numbers and KPIs on everything, you can tell right away who is valuable. Everyone now knows who is valuable.
>It cuts down politics dramatically as everyone is now pulling in the same direction.
"Cutting down politics dramatically" is definitely not the effect I see out of a system that uses an algorithm to quantify each individual's value. These are fundamentally qualitative judgments that have far-reaching organizational and industry impact.
"Never trust a statistic you haven't faked yourself". When you tie success to a single metric (like PageRank, for instance), humans WILL find ways to game it. Important decisions should be computer-assisted, but humans are still needed to make real judgments.
You seem to be justifying the existing system that's been artificially manufactured by accountants, lawyers, and MBAs to keep them in a revolving-door of highly-paid executive and VP-level positions.
That we see nothing unusual about an accountant, lawyer, or academic being brought in to lead something he/she doesn't actually know anything about speaks volumes to how silly things have gotten. I would say that's a strong signal that we need to re-evaluate how we calculate value and qualifications.
I think they still have a place in for example manufacturing where it does make sense. I want to fix problems with things like Yishan-style CEOs though.
(For example) if you're publicly traded, having some sort of measurement of success is useful for your financial filings, so you can talk about progress.
VCs ask about Monthly Active Users all the time, even in business where that doesn't actually translate to anything. But numbers are usually easier to work with than a screed about "well, we saw more stuff happen than last year"
My experience working with 700 startups is the opposite. Founders who lead with an essay will systematically fail because they don't face reality. Founders who lead with numbers are far more likely to actually know what's happening with their business, and thus succeed more often.
