> So then the question becomes how do we build a less toxic and more productive social media?
1. Enforce a basic standard of conduct. That is, define the point at which a conversation becomes toxic. Encourage people to "respectfully disagree" with each other so conversations don't degrade too far.
2. Enforce posting/commenting styles similar to something like the AP Style Guide. Encourage proper punctuation and grammar throughout the platform. Also encourage the community to enforce this on their own. (Yes, I am a grammar nazi in this case. But I'm tired of seeing things like "u r stoopid !!!" as a post or comment.)
3. Hire or appoint real people to review complaints. Do not rely on an automated system for this.
4. Use a temporal based feed only (newest posts first). Do not show an algorithmic feed "tailored" to a user's current interests.
5. Operate as a small group/company. Don't try to become a publicly traded multinational corporation with too many investors to answer to.
6. Be as transparent and neutral as possible. Have a place for users to chime in on the development of new features and bug fixes.
1. Enforce a basic standard of conduct. That is, define the point at which a conversation becomes toxic. Encourage people to "respectfully disagree" with each other so conversations don't degrade too far.
2. Enforce posting/commenting styles similar to something like the AP Style Guide. Encourage proper punctuation and grammar throughout the platform. Also encourage the community to enforce this on their own. (Yes, I am a grammar nazi in this case. But I'm tired of seeing things like "u r stoopid !!!" as a post or comment.)
3. Hire or appoint real people to review complaints. Do not rely on an automated system for this.
4. Use a temporal based feed only (newest posts first). Do not show an algorithmic feed "tailored" to a user's current interests.
5. Operate as a small group/company. Don't try to become a publicly traded multinational corporation with too many investors to answer to.
6. Be as transparent and neutral as possible. Have a place for users to chime in on the development of new features and bug fixes.