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So you'd rather them be impersonal and haughty?

Personally I have less respect for "detached" institutions nowadays. It removes them from the concerns of their users and attendees and creates an echo chamber. I love that you can directly petition companies with twitter and air grievances against them in public. It's high time companies act like they are run by and for humans and not just some black box of capital.

Also it's a dictionary - it's supposed to engage and work with language. And right now, twitter is where a lot of new usage of language is being fomented.




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