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Behind the Icons: ​An interview with Susan Kare (lennyletter.com)
42 points by Mz on Aug 11, 2016 | hide | past | favorite | 19 comments



Susan Kare is a pioneer. Laymen might look at those classic icons today and not think much of them, but UX designers should be able to appreciate the challenge of conveying explicit ideas through symbolism. Now consider the limitations of the Macintosh for a single icon - black and white, 32x32 pixels and little to no prior UX work to draw inspiration from. Kare worked within these parameters and designed some of the most fun and memorable icons of computing history in the process.

Not to mention, her playful approach to design is something we don't see enough of in this modern age of UX. When I look at my iPhone's home screen, I see a grid of geometrically identical, sterile icons. Generally speaking each icon is flat, uses a limited color palette and contains a perfect or near-perfect balance of positive and negative space. Consistent, well-designed and aesthetically pleasing icons; and yet, lacking the personality that make Kare's icons so great.


> and little to no prior UX work to draw inspiration from

Not just that, but she had to design icons usable by people who had never touched a computer or a mouse before in their life.

UX designers today have the luxury of building on top of a huge pile of computer knowledge that is already in most users' heads. Kare and the rest of the Macintosh folks had no such luxury, and it was their great work getting those early concepts learned that let us take it for granted today.


> it (the icon on the Command Key) was designed by Susan Kare back in the '80s

No it wasn't. The symbol is very old and all over Scandinavia. Kare offered it as one of several options presented for the icon of the Command Key.


There probably isn't any single symbol-glyph composing five-or-fewer lines that isn't "very old and all over"; there are only so many possibilities on the low end of complexity. It's still a matter of original design to think of using a particular symbol-glyph to visually represent a previously-unsymbolized thing in a new domain.


On the contrary, Susan Kare herself mentioned the Swedish origin as the source for inspiration[0]

> So I said, "Let's try something abstract." So I was pouring through books of symbols, and I thought it was a sign on Swedish campgrounds that meant "interesting feature," or something to look at that was interesting. So that seemed to fit. And it lent itself to being digital without being jagged. That definitely came from a symbol book, or an interpretation of something in a symbol book that sort of made sense. Because I like the idea instead of just drawing some shape and saying "That's the control key," even though nobody who ever saw it-- actually, every now and then I hear from someone who actually had seen one of the signs. Mainly it is just abstract, but I knew it meant something relevant.

[0]: http://web.archive.org/web/20150527143227/http://web.stanfor...


I didn't mean to imply that she wasn't taking inspiration from a thing that existed already. My point was that, when you're a designer asked to "create" a symbol-glyph, there's nothing you can do but to draw inspiration from something that exists already.

Every little squiggle humans can make with a pen already has some connotation or another; design, then, is about searching the design-space for an existing squiggle that already has the connotation you want along with the least conflicting "ownership."


She didn’t draw inspiration.

She literally copied it, 1:1.


Copying from history is a choice, that's what a designer does. There were many phones before the iPhone. There were computers before the Mac. There were wheels before Firestone. Knowing what to choose and have it work as a design in a skill most people do not have. As Steve Jobs said "Good artists copy; great artists steal" which I believe is also a copy.


Kare designed the look of the Mac, some of the Windows icons, some of Facebook's icons, and some of PayPal's icons. She's well known in design, and still active, but few people building software seem to know who she is.

Her web site, www.kare.com, has her portfolio.


she must have gotten that domain early on


Easily answered:

    $ whois kare.com

    Whois Server Version 2.0

    Domain names in the .com and .net domains can now be registered
    with many different competing registrars. Go to http://www.internic.net
    for detailed information.

       Domain Name: KARE.COM
       Registrar: NETWORK SOLUTIONS, LLC.
       Sponsoring Registrar IANA ID: 2
       Whois Server: whois.networksolutions.com
       Referral URL: http://networksolutions.com
       Name Server: NS75.DOMAINCONTROL.COM
       Name Server: NS76.DOMAINCONTROL.COM
       Status: clientTransferProhibited https://icann.org/epp#clientTransferProhibited
       Updated Date: 02-apr-2016
       Creation Date: 18-feb-1996
       Expiration Date: 19-feb-2024
Creation Date: 18-feb-1996

Yes.


"Generally, it's a lot easier to represent concrete nouns than abstract concepts, so "document" is easier to design than "undo."

This is a problem I run into all the time. I was only asking about it yesterday: https://news.ycombinator.com/item?id=12260700

We need a good standard for abstract concept icons


Susan Kare designed the Chicago typeface for Macintosh, which was later used (with some modifications) in the early iPods. Chicago is indeed one of the most intuitive and beautiful fonts I've ever seen.


and it was her first project at apple too! bull's-eye.


I miss Clarus the Dogcow.

macOS needs more Clarus.

https://en.wikipedia.org/wiki/Dogcow


I must admit I was surprised to read how many women there were working in prominent positions back in the 80's at Apple. Jobs was truly a pioneer.


A pioneer at getting falsely credited. Susan Kare was invited by Andy Hertzfeld, when Jef Raskin was still the leader of the Macintosh project.


Not to put words into merkleme’s mouth, but he may not have meant that Jobs himself personally all the women who worked at Apple, but rather that a culture of openness, diversity and meritocracy thrived under his leadership.


Thank you, thats exactly what I meant.




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