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And there are countless examples like my anecdotal one I gave above, you just need to go into any institution or company office, look at how people work on their computers and realize that the world needs millions of small programs like mine that would substantially increase productivity. The problem is, like the OP said, that us, "programmers", like to keep the playing field only for ourselves.

You're going to need a better example than that. This program already exists, it's called diff(1), md5sum(1), or cmp(1). You could wrap its use up in a shell script to make it even easier, or the companies/people could spend some money/time to learn how to use the tools already at their disposal. In a lot of cases, lack of training is the issue that should be addressed. I've said before "Those who don't learn /bin are doomed to reinvent it, poorly"

This isn't to say you're wrong about a lot more little, customized programs that could be written. The focus needs to be on the specific processes of a particular company, because every company's processes are unique (maybe not on all axes, but on more than one). Enterprise software often errs in either of the two extremes: either it's overly customizable and doesn't fit anyone's needs completely; or it's highly specific and tries to force working its way. And this is done out of a desire, from the software vendors, to capture market share. Customized software is highly expensive, and people are expecting something tangible for that purchase. What they should be concentrating on (at least from an efficiency standpoint) is empowering their own people to automate the processes they do: after all, they are the experts in these processes.




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