> very bad at monetizing their products in general
I'd guess that it's a support problem. It's quite hard to deny users support for paid-for products, and Google tries hard not to provide human support. It's expensive.
Obviously I'd be pleased if anyone has a better explanation ;-)
https://en.wikipedia.org/wiki/Google_Apps_for_Work
> very bad at monetizing their products in general
I'd guess that it's a support problem. It's quite hard to deny users support for paid-for products, and Google tries hard not to provide human support. It's expensive.
Obviously I'd be pleased if anyone has a better explanation ;-)