Feature requests for Issues: priorities, and states other than open and closed. These are the biggest things keeping us from using GitLab issues rather than an external tool.
We need to be able to set priorities (ideally customizable, but at minimum high/med/low). We can kind of do that through labels, but it's messy because you can only search for one label at a time (no boolean combinations of labels).
Right now, when you assign an issue to a user, it's considered "in progress", and from there it can either be unassigned or closed. It would be nice to separate the state of the issue from the assigned user, since in our current workflow we assign many issues to a user, but that user might only be working on a few of them at a time. Using our current bug tracker, we can differentiate between "Open, unassigned", "Open, assigned", "Open, in progress", "Fixed", "Verified", "Closed", etc. I know having a completely customizable state diagram for issues is a big software task, but maybe there is some intermediary level of complexity that would allow better tracking of what is actually being worked on now vs. what is assigned to people.
We need to be able to set priorities (ideally customizable, but at minimum high/med/low). We can kind of do that through labels, but it's messy because you can only search for one label at a time (no boolean combinations of labels).
Right now, when you assign an issue to a user, it's considered "in progress", and from there it can either be unassigned or closed. It would be nice to separate the state of the issue from the assigned user, since in our current workflow we assign many issues to a user, but that user might only be working on a few of them at a time. Using our current bug tracker, we can differentiate between "Open, unassigned", "Open, assigned", "Open, in progress", "Fixed", "Verified", "Closed", etc. I know having a completely customizable state diagram for issues is a big software task, but maybe there is some intermediary level of complexity that would allow better tracking of what is actually being worked on now vs. what is assigned to people.