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I agree it isn't enough for all situations, but in those situations you're better off using a tool that is appropriate rather than shoe-horning a tool that isn't. Yes, IM is convenient, and if you are in a situation where you and the person you are talking to are both already using (or have instant access to) a tool that does the job, then of course you should use it (after all, that's the most convenient thing to do!).

But if you're on the phone, or talking via an IM service that doesn't have a white board, or if in any situation you simply need to illustrate and annotate a conversation live, then the Eye is just a couple of clicks away.

It's feature incomplete - we know that, but rather than throw in features simply because that's what we (and others) might expect, we'd like to work with it and the people who use it and make it as useful as we can.

Thanks for taking the time to respond :-)




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