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Doesn't the problem kind of start with browsers automatically doing a search for the stuff that is entered into the URL field? So people never had to learn what an URL actually is.

I think there is at least a lesson to be learned. Typing just a name into the URL bar and "feeling lucky" seems to be EXTREMELY common. In fact, watch anybody who is not an IT specialist surf the web, and they probably do it that way.

So I wouldn't blame web site UIs so much as Browser UIs.

Curious: those Facebook Connect people were using IE, or FF? Wouldn't IE use Bing search?




I would say the problem is not understanding the concept of search results.




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