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Downing Customer Service for a week is not much fun for anybody, but it's doable. You just need to manage the expectations for your users and make sure your product is so self-explanatory that it really doesn't need much customer service in the first place.

I can do a week's worth of handholding for all the services I run in about 2 hours. Normally I do it during the week as needed, but occasionally I'll troop off into the sticks for up to a week at a time. Thus far I've managed to pull it off without the business collapsing.




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