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> Then it proceeds to the grammatical error of "insure" which almost made me stop reading

Let's hope the management reading the letter wasn't so fickle. Oh wait, hmmmmmm.

> The total loss of a future shuttle mission and the death of its crew is a near certainty with our current booster o-ring design.

From the point of view of the engineer, that would be a misrepresentation of the facts. An exaggeration.

You're basically outlining the difference between engineers and marketers. I don't mean that as a sleight - perhaps the situation called for a bit of "marketing".




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