I had a run-in with Lenovo support last year. Three-year warranty, two and a half years old, fried motherboard caused by the plastic in the power socket coming apart. Not sure how, don't care - it's wear-and-tear. On initial calls they refused to honour the warranty. I went through the complaints procedure and eventually they relented. It took six weeks but they covered all costs and completely fixed it.
In the meanwhile I'd got a macbook so I could continue working. The mac was driving me crazy. The keyboard feel, the trackpad feel, the lack of nipple mouse, the every-changing UI that never does quite what I want it to.
When the Lenovo came back I tried it out, fell in love again, and moved back to it. At some point the SSD will die and I'll get another one. There's nothing close to a Thinkpad. To me, they feel like they built as tools in a way that other devices lack.
In the meanwhile I'd got a macbook so I could continue working. The mac was driving me crazy. The keyboard feel, the trackpad feel, the lack of nipple mouse, the every-changing UI that never does quite what I want it to.
When the Lenovo came back I tried it out, fell in love again, and moved back to it. At some point the SSD will die and I'll get another one. There's nothing close to a Thinkpad. To me, they feel like they built as tools in a way that other devices lack.