On: How Completely Messed Up Practices Become Normal

[bewuethr]

It doesn't reduce average wait time, but the variance in wait times.

[ignoramous → bewuethr]

Well, it might bring down the average, but not as much as the variance, because the work is now load-balanced across multiple counters, more or less, evenly; and so, the productivity might be a bit on the higher side?