As someone who has sells a LIMS module for DNA sequencing the problem is the people that run theses systems do not like change. You need a scientific background to run these labs, but the work is very routine. The personalities that gravitate towards being a lab manager are the personalities that really, really, really like systems to stay the same. It is a very tough sell to get them to use something new no matter how good.
You are correct. Change is slower in this industry. That can be both a curse and a blessing. For validated environments (FDA-regulated industries such as Pharma), it can be downright glacial.
