On: Three Stories

[sanderjd]

This is a clever way of putting things, but what it is really saying is that leaders shouldn't let the people who are counting on them see their morale problems. But that doesn't mean that they can't have morale problems, or that they can't find support up or sideways on the chain of command.

[hkmurakami → sanderjd]

IIRC there is a section in Horowitz's book that covers this during the doom days of Loudcloud.