You describe your belief of the idea of internet.org really well - it's the same one as most people have. The article spends half of itself describing how this idea is a myth. The article is saying that this Good Idea is, if you look at it, devoid of any humanitarian, charitable and not for profit motives.
It's not that the article is missing empathy, it's that the article describes how Internet.org is devoid of empathy.
Maybe I'm just a sociopathic misanthrope, but I don't care if the motives are humanitarian, charitable, full of empathy, and otherwise warm-fuzzy-non-profit-y.
It's not that the article is missing empathy, it's that the article describes how Internet.org is devoid of empathy.