- Don't be a part-time developer while managing. Managers who fight for code with the people they're managing are the worst.
- You are there to filter the more outrageous demands of other department into something manageable rather than just forwarding everything people say down to the department.
- Don't quibble team member's estimates for time required to implement feature X. Just forward that to management.
- Encourage each team member's professional development. Encourage members to mentor each other. If someone screws up, it's possible they didn't have the tools to succeed, have them investigate what they need.
- You are there to filter the more outrageous demands of other department into something manageable rather than just forwarding everything people say down to the department.
- Don't quibble team member's estimates for time required to implement feature X. Just forward that to management.
- Encourage each team member's professional development. Encourage members to mentor each other. If someone screws up, it's possible they didn't have the tools to succeed, have them investigate what they need.