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Indeed. But the user's ISP is the problem, so technically you are not to blame.



Technically true, but it doesn't stop my client from being upset that their user claims my client's site is down. :)


Indeed. If your site is down because of the user's error, but they can still get to your competitor's site, then that's bad for you. It might not be your fault, but you still missed out on a potential sale.

All I can say is that I am glad I do not make money from the availability of websites :)


I'm glad that I don't (directly) any more, either. :)




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