Dismissing bug reports because "it works on my machine" is also a kind of dangerous extrapolation, especially with the near-certainty that any large piece of software has bugs.
You don't have to look far for the evidence. For any issue you can normally find several huge forum posts on the apple support forums (with no helpful responses from Apple).
All software has bugs. Apple software has a giant audience and the Internet can magnify an issue that affects a small number of users to make it seem as though it's a giant problem.
If a problem affects 5,000 users it's easy for it to appear as if it's a huge issue when it in fact is affecting a tiny % of the user base. Not that bugs should be ignored, but an active forum posting is not evidence that there is a major issue.
Could definitely be a factor. Then again, there are plenty of people who don't post on those forums (like myself).
I recently got a new MacBook Pro after my previous 6yo machine was stolen. Would love to say that I was shocked at the bugs I've run into, but I was fairly well prewarned. Things like internet dropouts caused by the DNS issue. I was told it would be a problem, and it was. But people had been complaining about it for ages. Seems unlikely to be just a few users experiencing it.
I know I'm just another single datapoint but, after hacking on macs most of my waking hours since 2004, I too feel the basic quality is really slipping.
Cloud services are something else altogether. I've been saying for years that Apple can't be trusted to handle data and syncing. Now they're pushing deeper into it things are getting messy. My best friend and I frequently have this conversation as he jumps into their services but he's also lost faith. A message he recently sent me:
"Apple syncing is so fucked man. After the first round of Photos craziness where I lost tons of albums (thankfully no photos), for some insane reason, I’ve just lost a ton more. Any albums from 2012, 2013 and 2004 are totally gone. Head in hands shit."
And this from someone who until recently would try to fight their corner.
Dude, there are Bluetooth mice that are incompatible with current versions of OS X.
Let that sink in.
Apple screwed up their Bluetooth stack so badly that it is incompatible with a mouse. Something which has been in the Bluetooth standard forever. Something which is solely dependent upon their software because they use the same chip as everybody else.
That is beyond a bug. That's contempt for the end user.
> You have found a mouse that doesn't implement the Bluetooth spec properly. That is contempt for the end user.
The mice I have work perfectly with all incarnations of Windows I have (XP, 7, and 8) and OS X version 10.6 (don't have access to 10.7 and 10.8 anymore).
So, which is more likely, those mice all implemented the Bluetooth spec wrong yet still managed to work, or Apple screwed up their stack?
It's entirely possible that a mouse can have a noncompliant implementation and happen to work with a relaxed implementation of the host. Perhaps Apple made their stack more compliant.
If your logic were correct then all Bluetooth mice would have stopped working. They haven't.
