I run an ecommerce website in France, and I use Stripe (french account), and I get a couple of chargebacks per year. Usually, it's the customer who gets his CC stolen, blocks it and declares all the transactions in the timeframe as fraudulent.
FWIW, I have had 10 chargebacks and lost the dispute for each of them even with the delivery address matching the CC name and the proof of delivery...
But I will pass on this protection, the price is way too high for us.
Agreed. You need to get this down to 30 seconds or a minute. It is way too long. I watched for like 20 seconds and had no idea what the hell was going on... didn't find out for a good 2 minutes. Nobody is going to watch it.
The plugin seems nice. IMO, you should add all the names of the services compatible in your description (useful to the potential buyer, and for the SEO in Codecanyon) and you could add a screenshot of the plugin admin.
FWIW, I have had 10 chargebacks and lost the dispute for each of them even with the delivery address matching the CC name and the proof of delivery... But I will pass on this protection, the price is way too high for us.