Wow so this post apparently blew up. A few updates:
1. I called for a third time and got a very helpful support person (Rod) who was able to unlock my account. The strange thing is that Rod did not ask me a single question about my intentions on the platform. I have no idea why Rod could unlock my account so easily but the other two refused and hung up on me.
2. I re-posted the 6 items I wanted to sell but I still have the feeling that my account is shadow-banned since they all have exactly 0-1 views in 24 hours. That seems suspiciously low for popular electronics (Switch games and synthesizers)
3. This isn't even my worst experience with eBay ever! That would be ~5 years ago when I sold my old cell phone on eBay. I apparently forgot to "accept" the payment so the buyer got my phone, eBay charged me for the fees, and I got $0. Yes that's right, I sold my phone for negative money.
Oh and to answer some questions I've seen around the thread:
- The items I am trying to sell are 3x used Nintendo Switch games (25GBP each), an audio interface (50GBP), a synthesizer (80GBP) and a groovebox (200GBP).
- I had to open a new account to sell because I moved to the UK and eBay would
not let me use my older US account with a new bank account, address, or phone number. So I had no choice but to be a zero-star seller because eBay can't handle people moving.
- I get that they're worried about stolen goods but they did not give me any chance to prove that the goods were mine. I could have provided receipts for all of them. One of them was even an item I bought on eBay! Instead I was just told I am banned forever.
- I can confirm that the person who "helped" me really just shadowbanned me. I see my listings as active but I can't see anything if I go incognito.
1. I called for a third time and got a very helpful support person (Rod) who was able to unlock my account. The strange thing is that Rod did not ask me a single question about my intentions on the platform. I have no idea why Rod could unlock my account so easily but the other two refused and hung up on me.
2. I re-posted the 6 items I wanted to sell but I still have the feeling that my account is shadow-banned since they all have exactly 0-1 views in 24 hours. That seems suspiciously low for popular electronics (Switch games and synthesizers)
3. This isn't even my worst experience with eBay ever! That would be ~5 years ago when I sold my old cell phone on eBay. I apparently forgot to "accept" the payment so the buyer got my phone, eBay charged me for the fees, and I got $0. Yes that's right, I sold my phone for negative money.