Agree. What's mostly worrying me is that Ledger's high ranking officials seem to lack basic communication skills for a company selling such critical devices.
You can see that in the author's section of his dealing with Ledger, and if you go to /r/ledgerwallet subrredit you'll be able to see their interaction rubs off as quite a bit condescending to downright insulting[0] considering people have lost money over some issues, shrugging it off as "it's your fault".
