Not sure they are not caring or stupid. Perhaps they decided that Twitter is NOT a platform for conversations. I use Twitter as a real time platform for announcements, status updates, and just general sentiment. I do not really want to read debate there or conversations. If someone wants to discuss things there are other places to do that.
As for their engineering problems at the beginning yes it was bad but then again they grew massively very quickly and they needed to come up with novel solutions at huge scale.
As for their engineering problems at the beginning yes it was bad but then again they grew massively very quickly and they needed to come up with novel solutions at huge scale.