This looks fantastic, but I have one request: I do all of my own photo matting, and would love to have a 'power user' interface that would let me simply specify the size of the custom frame that I need.
Right now, it's not obvious to me how I can simply say: "I need a frame that has a 18x18" opening," or whatever.
Let me do this and I will happily spend $200 on your website today, and will probably keep doing that every month or two in perpetuity.
Great feedback. Right now you can contact me directly with that (I try to mention it in the FAQ and tool tips), but have not built the feature to directly specify. Thought it would be easiest for most customers to measure their prints/posters and supply that one set of dimensions. Would love the opportunity to frame something for you!
Thought it would be easiest for most
customers to measure their prints/posters
and supply that one set of dimensions.
Sure, that's totally understandable. I'd expect, though, that a sizable chunk of people who won't bat an eye at your prices for custom frames are going to be like me. Feel free to email me at aaron@brethorsting.com if you'd like to discuss in more detail. And thanks again! I look forward to using your service!
I would expect 13x13x0.75" to be the exterior dimensions of the wood, given that 3 dimensions are listed.
Maybe I just misunderstand how frames are described and sold, but I would fully expect to receive a frame with a 12x12" opening ("to fit a 12.0" x 12.0" print") if I bought that frame, and would feel misled if I ended up with a 13x13" opening. Again, maybe that's just how frames are sold, but if that's the case perhaps the site could explain that better.
> if that's the case perhaps the site could explain that better.
The ambiguity is a concern for me. Also, I was a little wrong on the $200 figure earlier. The number is actually $150 for two matted prints of mine that I have sitting at home waiting for me to frame them.
just to clarify - 12" x 12" (dimensions of the artwork) will result in a mat opening of 11.5" x 11.5" because the mat has to overlap the print by 1/4" on each side to hold it in place. Trying to make this element as clear as possible, all of this feedback very useful.
Right now, it's not obvious to me how I can simply say: "I need a frame that has a 18x18" opening," or whatever.
Let me do this and I will happily spend $200 on your website today, and will probably keep doing that every month or two in perpetuity.