In an open office, anyone at any time has the right and ability to interrupt what you're doing.
People seem to love the idea of openness, but what it really means is that you the individual are wide open to the demands of any other individual.
Offices were probably invented in the first place with a twofold purpose: first, to separate the worker from the herd and interruptions when work was being done; second, to visually separate them to aid in concentration.
What broke that down was the telephone. You could call right into the office... so why not just walk in?
At some point, smart agents are going to serve the same role secretaries did back in the day: filtering access to workers.
People seem to love the idea of openness, but what it really means is that you the individual are wide open to the demands of any other individual.
Offices were probably invented in the first place with a twofold purpose: first, to separate the worker from the herd and interruptions when work was being done; second, to visually separate them to aid in concentration.
What broke that down was the telephone. You could call right into the office... so why not just walk in?
At some point, smart agents are going to serve the same role secretaries did back in the day: filtering access to workers.