I use Office 365 (Exchange Online) and made the mistake of using my own email address as the primary Exchange Online address. I was unable to access my email for close to two weeks. Other than that they've been better that expected.
What I'm saying is that unless you do it yourself these things will happen. A service level agreement can only be viewed as "this is what we promise as our best endeavour", but when it goes south it goes south, and you're at the provider's mercy.
I made the mistake of regarding"the cloud" as this "machine" that's impervious to human error.
What I'm saying is that unless you do it yourself these things will happen. A service level agreement can only be viewed as "this is what we promise as our best endeavour", but when it goes south it goes south, and you're at the provider's mercy.
I made the mistake of regarding"the cloud" as this "machine" that's impervious to human error.