It’s especially bad because they are so quick to cancel things that they’re skewing their data to what shut-ins like to binge. If you have kids, a social life, etc. it’s pretty common for something to go from “oh, cool, I should try that after I finish my current show” to canceled.
This is my biggest problem. I'd be more than happy to pay for a Netflix subscription, but I just don't have time to watch everything that comes out immediately.
There are several shows I've watched the first few episodes of, enjoyed, then got busy. By the time I'm thinking about picking them up again I hear they've been canceled with no actual ending. If they didn't have the viewership to keep going I wouldn't be mad (that's on me, I guess), but if they don't have an ending I'm never going to finish them.
I'm happy to pay a subscription fee for months I'm too busy to use it (which seems ideal from a streaming provider's cost/benefit perspective), but if most of your shows follow this path there's effectively "nothing to watch," so I cancel.