Bell engineer #1: Well if we keep on adding customers as we have in the past and if our customers continue to place more and more calls, with the manual equipment we have here now...
Engineer #2: ... we won't be able to give the kind of service our customers expect from us.
Engineer #1: I'll make you a little bet that never happens.
2023:
AT&T: How can we annoy our customers so much that they won't answer the phone?
