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Google scores most effective TV ad with Dear Sophie (tideart.com)
88 points by dendory on Nov 9, 2011 | hide | past | favorite | 43 comments



"Go Daddy surprisingly aired the most ads that got poor ratings."

Surprisingly?

I'm all for watching hot chicks bounce around in skimpy outfits, but that can't be the beginning and ending of a conversation about a brand or a service (unless that brand is in the T&A industry). GoDaddy's ads basically communicate "We're sketchy and lowbrow." And, typically speaking, I want neither of those things in a domain registry service.

Conversely, what Google does really well is demonstrate its product -- and the benefits of that product -- in a very simple, human, touching way with big emotional impact. Google is getting you to understand and love its brand at the same time. The ads are really well done.


> GoDaddy's ads basically communicate "We're sketchy and lowbrow." And, typically speaking, I want neither of those things in a domain registry service.

Exactly!

The popularity of such extremely sketchy registrars is disturbing, of course most registrars are more or less sketchy, but there almost seems to be correlation between popularity and sketchiness in this field, and I can't figure out why.


> there almost seems to be correlation between popularity and sketchiness in this field, and I can't figure out why

Domains are a commodity; people want them cheap. Expensive things signal high status—so, conversely, low-status things signal cheapness.


I think most people don't really care who registers their domain for them. They just use the first one that comes to their mind.


  The account "dear.sophie.lee" has been deleted for 
  violation of the Google Names policy.  The Names Policy 
  requires that you use your actual, legal name.  Nicknames, 
  titles, etc. are not permitted.
  
  We emailed you following a review of your profile and gave 
  you a 4 day window of time to edit the name of this 
  account.  Since you did not, we have deleted it.
  
  We understand that our new Google-wide policy may not be 
  for everyone.  We'd be sad to see you go. Please consider 
  creating a new account with a real name and starting over 
  fresh.
  
  Thanks for using google services


A for effort -- but you picked the wrong policy to rail against.

The problem with Sophie Lee is that she is too young and if you create a GMail account with her real age it will be immediately locked out due to COPPA regulations. This isn't really Google's fault though -- but did make the Dear Sophie ad a little confusing due to this legal restriction. Presumably you have to sign up using your own age since it is an account managed by you. When your child turns 13 you can transfer the account to them.

GMail users are not subject to any Real Name policies. Nice straw-man, though. It probably eluded most.


No need to be so snarky. Potential TOS violations, and the very real possibility of a life-long Google account being hijacked or revoked, are thoughts worth considering.

Google seems to be presenting itself as a life-long data repository. But they have basically no customer support, no means of data recovery, etc. If they want to advertise themselves as a family scrapbook, I expect them to be as reliable as one.


Which is why Google Takeout exists. What other company is posturing this way and also lets you backup (soon to be?) all of your data?

Account lockouts due to TOS violations are often cases in which Google's hands are tied legally.

Very few things are life-long, so backup early and backup often. Google is the only cloud hosted service provider I feel comfortable using because I can easily sync my data with my backup server.


What other company is posturing this way and also lets you backup (soon to be?) all of your data?

Facebook? They've let users download their data for some time now. (go to https://www.facebook.com/settings then "Download your data")

This looks like this: https://skitch.com/timothee/g8c7r/download-your-information

For all the critics that Facebook gets, it's also good to note that they have customer service. (and pretty good for my little experience)


> Very few things are life-long, so backup early and backup often.

I can't imagine why that wasn't included as part of the ad. ;)


WTF are you talking about? The ad makes no claims that the data is kept around forever. Your snarky comment applies to all digital media, mind.


> Your snarky comment applies to all digital media, mind.

Thus far, I don't know of any other digital media that's claiming to exist long enough for your child to grow up. Entire companies could crumble during that period.

Google's the last place you want to put a digital time capsule to your child. You'd want it in several places, none of which ought be encumbered by the policies a company like Google needs to keep its operations running. But they wouldn't want to mention that in an ad.

Any better for you?


This is the most salient observation one can offer when juxtaposing Google's brilliant Don Draper-esque ad against the mediocre, bureaucratic reality that has beset their products.

The only motivation I can see for the people who are downvoting you is that they work for Google and the cognitive dissonance is annoying.


Except that I cannot create an account for my son who's 6 months old. I have to create an account with a false birthday.


You can create an account to receive emails (with your own birthday info) and give it to your son when he's 13. Since you're the one creating and accessing the account, it should have your birth info, not his.

I'm pretty sure Sophie isn't reading the emails as they come in.


I'm pretty sure Sophie isn't reading the emails as they come in.

Correct, which is why he writes in the end I have been writing you since you were born.....Until then...



Google has had some smart, touching ads of late. I think they're helping to romanticize the web, or maybe just highlight and help legitimize the beauty that's already there.


Yes. I particularly liked the "Parisian Love" super bowl ad http://www.youtube.com/watch?v=nnsSUqgkDwU

Brilliantly done.


I found that one to be powerful, but double edged. It's unpleasant to remember that ad when researching a serious situation that is likely to have a negative outcome.


As a geek dad, I loved this ad. It was really cool, really well done, and memorable, even though I only saw it once on TV.


It's all those clicks that do it, even when you can't see or feel it the sound of a buckling-spring keyboard just comforts you.


Paying attention to well designed ad campaigns can let you gleam a lot of information about a company. When picking stocks I put more weight on their ads than I do the stock quote history.

In a sea of shitty advertising where companies recycle bad ideas and rely on special effects or catchy jingles to sell, you end up with an arms race between competitors telling you why to chose them over the alternatives. They completely forget to say why you should want the product at all. It just ends up leaving people suspicious of advertising in general.

This ad was really effective because it didn't hype the technology. They thought about what is important to people and found a way to show their products as enriching that experience.

It is rare to find ads this good, but they are the kind that will stay in their minds for years to come.

I am at the age where I look forward to having children. I want to establish some stability before I do it and so it is still a few years off. Despite this, I find myself thinking on a daily basis what values and skills I want to teach my kids. I am making lists of books, films, projects, etc. that I will introduce to them at the appropriate age. After seeing this ad, I went ahead and registered a few accounts with names that my wife and I talk about every once in a while.

I bet many other people at the same stage of life as me are doing the same.

Kudos to google.


Slightly tangential, but I recently compared this ad to Facebook's intro video to the Timeline in a blog post:

http://blog.byjoemoon.com/post/10755504272/intimacy-and-perf...

What's interesting here is that Google seems to understand what technology means to people a lot better than Facebook does.


Godaddy has the least effective... who would have thunk it

(Oh right, everyone)


We are having our first child in December. This past weekend, my wife asked, "Are you going to send here eMails like this?" Looks like I'll be signing up for another gMail account in the near future.


Let me get this straight. The father made an account for his daughter, but lied about her birthday and broke the ToS?


I can see how some people think it is cool, but I'm the only one creeped out by this?

I'm probably weird and I'm not sure I can explain it rationally, but if my parents had done something like this I'm not sure I'd be too amused.

Maybe it is just too cheesy for my taste.

(And obviously I don't mean just the act of going and publishing it in an ad, I'm assuming the whole illustration of the idea is fabricated.)


How is this different from photo albums and letters written to children stored in a box somewhere? I know my mom has an inordinate amount of childhood paraphernalia stashed away somewhere. I could see it being a touching gift to give to your child later on in life.


I have 9 siblings and my mom had at least one box for each of us with stuff. When I got married my mom gave the box to my wife. :/


It's off line


I do find the part where he uploaded videos of his daughter to YouTube to be a bit disturbing.


why? you can upload private videos to youtube.

http://www.google.com/support/youtube/bin/answer.py?answer=1...


if my parents had done something like this I'm not sure I'd be too amused.

What if one of your parents passed away while you were young? Wouldn't it be nice to have some concept of interacting with them as an adult? What if a house fire or flood destroyed the home videos and photo albums of your youth?


> What if one of your parents passed away while you were young?

Actually one of my parents did pass away while I was relatively young, but my family history is 'unconventional' to say the least, that might be why I'm weird and seem to have a different reaction from other people, or it might be something else completely, I don't know, was just expressing my feeling about it.

> Wouldn't it be nice to have some concept of interacting with them as an adult?

Maybe, but it is much more complicated than that.

> What if a house fire or flood destroyed the home videos and photo albums of your youth?

I do not keep any such things, again I guess I'm weird, but I'm at least somewhat happy about thins being this way.

And yes, I do realize that keeping such thing just gives me the option to look at it or not, still it feels creepy to me.


No offense, but it's more creepy that you find sharing happy childhood memories to be creepy.


Sorry, but this is just creepy and weird. Not to mention it's a PITA and facebook does it better.


So the biggest spam company on earth buys slots from the ad industry to attract "users" to sell back to the ad industry. Interesting business model.

EDIT: Uhh, I'm getting downvotes. I assume it's because I called Google a spam company? Well then, let me clarify: I don't like any company or industry that lives off of advertising. Advertising is intrusive, it's noisy, it finances or subsidizes mostly crap (turn on a TV if you don't believe me), and it promotes profoundly bad ideas and values (keyword: consumerism) in the intellectually and psychologically weakest members of society. There's the rant, now you can downvote all you want. Doesn't change a thing. Until Google makes something that people are actually willing to pay their hard-earned cash for, they are in the same category as spammers.


Intresting. Here is Google, probably the most technically advanced company in the world. How do suggest they make money off their excelent search engine?


I may have strong tastes but I'm not stupid enough to presume I'm going to tell Google how to go about their business. I just can't help but notice that after all these years, they are still making the majority of their money on ads -- not on making something that is valuable enough to people that they will pay for it in a straightforward transaction. So, isn't it ironic then that an ad company will pay other ad companies to create ads to draw in users that they can then turn around and basically sell back to the industry?


Well, I believe the Industrial Revolution started in a similar way. Deep coal and iron mines needed steam engines to pump water out, steam engines required iron and coal to make and operate.


You are assuming that ads are objectively bad, which is not true for everyone. I don't mind having ads on my results at all.


Just sort of a karmic side note, a really useful way to rant is to actually blog your rant and then start a conversation about the pros and cons of your rant. (and you can submit it to HN but no guarantees that it will make the first page etc etc)




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