I partly agree with you. But who gets to make those decisions at Google and what happens to your data when they do? These massive corporations have found that they don't need to value customer support and that includes immediately blocking you from everything you have at their discretion.
Does it really matter who? The point is it is a corporate term of service and if anyone doesn’t like it then they’re free to use another platform (of which there are many).
> what happens to your data when they do?
That’s a more interesting question. In an ideal world everyone would have offline backups of anything posted online but clearly that’s an unrealistic expectation. I’d hope the platform would offer its users a path to migrate off, even if their account has been publicly banned. Sadly history has demonstrated that’s almost never the case.
Maybe that is where the government legislation needs to be? Stating that banned accounts have a grace period to back up their content?
> These massive corporations have found that they don't need to value customer support and that includes immediately blocking you from everything you have at their discretion.
I agree but that’s a tangential point and legislating that Google et al host any content and all legal content wouldn’t fix the customer service problem.