On that note, i made a comment in another thread here about how i'm terrified of getting something wrong/etc. However, if the app were to connect me more frequently with people i've positively helped, bonded with, etc (mutually i imagine, tinder-esque hah), it feels less intimidating to mess up if i knew the person a bit.
It seems to me part of my fear resolves around a vacuum of fire and forget - never being able to correct my mistake, or help them more to make up for it, or etc.
Speaking as someone who worked as a relay operator for the deaf and hard of hearing, there's likely a reason this doesn't happen. People using these services largely want them to be a transparent layer between them and the thing they're trying to access. Basically the person is there to provide the same access a sighted/hearing person would have. If they form a relationship with the person helping them, they may be less inclined to read sensitive documents. Additionally this gives the helpers a more clear window into the life of another person (which can be used nefariously) rather than, more often, bits and pieces without context.
It seems to me part of my fear resolves around a vacuum of fire and forget - never being able to correct my mistake, or help them more to make up for it, or etc.
Plus building relationships is neat hah.