I convinced my 60-year-old parents to get themselves landline internet since they had been sharing a really small mobile data allowance. The landline enabled them to have things like Netflix. They had owned a smart TV for years with no internet...
Anyway, mum calls me up because she's having issues with getting Netflix to work on her TV. After a bunch of troubleshooting trying to help her over the phone, I asked her to reinstall the Netflix app. She goes silent. She didn't have the application installed, she had been trying to run Netflix on her tv by using an internet browser to go to the Netflix website and watch shows that way.
Anyway, mum calls me up because she's having issues with getting Netflix to work on her TV. After a bunch of troubleshooting trying to help her over the phone, I asked her to reinstall the Netflix app. She goes silent. She didn't have the application installed, she had been trying to run Netflix on her tv by using an internet browser to go to the Netflix website and watch shows that way.