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This seems like an overreaction for a measly $6.



Perhaps. It's more the principal of the matter. Why accept it if it's 6 dollars vs 100?


Effort put in and results put out.

If someone steps on the back of your shoes, is reacting the same way as if they had stolen them not counterproductive?


More like, if someone steals $6 out of your pocket, would you trust them to keep walking behind you?


No.

But, I don't think this is parallel to butt-dialing Uber.

Maybe if you had $6 hanging out of your back pocket, they flew out, someone picked them up, and when confronted said that they didn't do it.


Not even that comparison is fair to uber. From Uber's point of view, his actions are indistinguishable from someone who hailed an uber and changed their minds.

Now, I don't know why uber didn't offer him the benefit of the doubt, but they were well within their rights not to refund. They did nothing unethical.


Right, especially since it was his own fault.




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