I didn't say it was amazing. Perhaps you are the one being reflexive.
I wrote:
"All the things you said could be true, yet their product [could be] amazing."
Grammatically, it's called "elliptical." I then immediately say: "I haven't used it, but I like what I'm seeing"--so what I meant should be quite obvious.
What value are you adding with your criticism of what--in my case--at least has a question:
"What's actually wrong with the product? Why is it not 'well-engineered'?"
My point was extremely clear--his post needed to have evidence of how their processes results in bad product. And I asked that as a question--perhaps you know? Something tells me you even do (perhaps you're a Gitlab user), yet you're choosing to take an unproductive meta route of criticizing my partial criticism with no actual goal. What do you expect to accomplish with that?
I presume you got stuck on one word ("amazing"), made up your mind and didn't read the rest. My bad, i could have been more clear. However, the essence of what I was saying was straightforward, but you chose to see the forrest instead of the trees. A common reason people take that route is because there is something else you wished to express, but didn't--perhaps you have real experience with gitlab in one way or another that resonates more with the person's viewpoint I replied to. I'm not saying he's wrong--I just would like to hear the full reasoning behind that perspective.
I'd love to hear what that actual perspective is. Gitlab is an interesting product I haven't spent much time reviewing until today. Maybe you can provide the evidence to back up the original poster's point??
You can find out if their product is amazing by creating an account and using the software. It takes ten minutes, less time than it takes for you to type up that post. The original poster shouldn't have to explain to you how good the software is when you can try it. If you haven't used it his criticisms of the product aren't going to be useful to you anyway.
I haven't used it, but I like what I'm seeing
If you're just talking about what you're seeing, you have the same vantage point as everyone else and the original poster made a number of obvious and valid criticisms - data loss is one, they are selling software and a service.
It probably is trolling on my part, but as harsh as the original poster's words were, he's got some points.
The data loss event that happened--to me--isn't enough to describe the quality of their product. I could go try it, but it's a few hours in (if not a weekend) to really get answers that someone experienced could provide in 3-5 bullet points.
I guess we have one bullet point, do we have more?
Your reflexive defense isn't any more useful than extreme criticism.