I spoke to them, and was offered a consultancy-based service (5 digits). They do have some tools, but I don't think that's their main offering. Maybe I missed something though. I wasn't offered any SaaS tool however.
I think you do definitely care, because of the initial cost/commitment. I'd be happy to try a <=3 digit/month service for a few months and see how it performs. It's a whole different ballpark to bring in consultants for a 5 digits project though...
To clarify, I don't say anything about the value they bring. It could easily pay for itself in lots of cases. But it's still a much harder decision to make, and you need to have pretty good faith that it's really going to pay for itself.