Hacker News new | past | comments | ask | show | jobs | submit login

"It takes experience to predict what other people will want."

I'm pretty young. Will asking people what they want work?

Has there been any scientific research on the effectiveness of focus groups?




Don't ask what people want. Ask them what they do every day that they find really annoying or boring.


Best advice on the thread.


The current consensus seems to be that asking people what they want doesn't really work. Summarized in this quote from Henry Ford: "If I had asked people what they wanted, they would have said faster horses."


I think people are reasonably good at going "It hurts when I do this", but terrible at working out what might fix their problems.

And sometimes they're so used to the way things are now they don't realise there's a problem in the first place.


"The current consensus seems to be that asking people what they want doesn't really work."

Who besides you and Henry Ford is participating in this consensus? I'm not trying to be mean or confrontational. The fact that you're speaking of a consensus while sharing the opinions of only two people suggests that you have a lot of additional information you're not telling me about :o)

"Summarized in this quote from Henry Ford: "If I had asked people what they wanted, they would have said faster horses.""

I'm not suggesting that you exclusively pursue the strategy of asking people what they want for the development of your idea. More like guess what they want, then ask them if your guess sounds good. Or listen to a description of what they do now, suggest a change or improvement, and see how they react.

There are two stages to the development of a startup's product description. The first is (or should be) before any code is written. The second is after the initial product is launched. I think you can do both stages effectively without actually being much of a user of the product yourself.


" The fact that you're speaking of a consensus while sharing the opinions of only two people suggests that you have a lot of additional information you're not telling me about"

I hope you don't expect me to make a scientific paper out of a forum comment?

I seem to remember an article claiming a similar thing on HN just a couple of days or weeks ago (by one of the Guru bloggers). They pop up every now and then.

But since you don't seem to consent, I happily withdraw my claim that it is a consensus.

In the end I guess it doesn't really matter how you arrive at your good idea. Maybe some good ideas can be derived from asking customers, others come from other places.


"I seem to remember an article claiming a similar thing on HN just a couple of days or weeks ago (by one of the Guru bloggers). They pop up every now and then."

Thanks!

Is Guru a blogging network of some sort?


No, I just meant one of the famous (on HN) bloggers.


You are looking for what Steve Blank calls "Customer development" (http://steveblank.com/category/customer-development/)

He suggests that you schedule 15 minute interviews (no sales pressure) with a range of people in your target marketplace. Ask them about their pain points and try to come up with a solution with them.

There is a lot more detail in the essays I linked to about what to do next.




Guidelines | FAQ | Lists | API | Security | Legal | Apply to YC | Contact

Search: